PRIVACY POLICY

PRIVACY STATEMENT

Charter Caribe and its subsidiaries (“CC,” “we,” “us,” or “our”) have a strong
commitment to providing excellent service to all of our customers and respects your
concerns about privacy. For this reason, CC has prepared this Privacy Statement to
explain how we collect, use, and disclose information obtained through our website (the
“Site”) and through your use of our various services.

What Information We Collect

We collect “Personal Information.” “Personal information” is information that allows us to
identify you (such as your name, address, telephone number, and e-mail address). We
may collect Personal Information in order to provide you with particular products,
services or information at your request (“Services”).

We may collect information that is linked to your computer or device (“Device
Identifiable Information”). We collect Device Identifiable Information from you in the
normal course of operating our Website. When you visit our Site, we may collect
information about your computer that your browser sends, such as the Internet domain
and Internet protocol (IP) address, browser type, operating system, date and time of
page views, the particular web pages accessed, and, if you linked to our Site from
another website, the address of that other website. We may also collect information
through “cookies,” as explained below. As it relates to your mobile device, we may
collect additional information such as the type and model, operating system (e.g. iOS or
Android), carrier name, mobile browser (e.g. Chrome, Safari), applications using our
Website, and identifiers assigned to your device, such as its iOS Identifier for
Advertising (IDFA), Android Advertising ID (AAID), or unique device identifier (a number
uniquely given to your device by your device manufacturer), sometimes referred to as a
mobile carrier ID.

We utilize Google Analytics reports to collect certain information including geolocation
information about new/returning visitors, a visitor’s country of origin, a visitor’s
browser/operating system and operating device, the website from which a visitor linked
to our Site, and information regarding where a visitor navigates on the Site. We also
utilize Google AdWords reports to collect generalized information regarding gender,
age, and household income. If you choose to access our Facebook page, we may have
access to reports produced by Facebook that include generalized information regarding
your gender, age, country of origin, and actions on the social media page. For more
information, please review the privacy disclosures and terms of your Facebook account,
which govern how that account information is collected and shared with us.

From time to time, we may also ask you to fill out an online customer survey to obtain
your suggestions or comments about your use of the Site, CC’s services, or for other
similar purposes. It is your choice whether to complete such surveys or to provide us
with any such information.

If you choose to apply for employment online, you will be required to provide us certain
Personal Information, such as your name, street address, telephone number, and e-mail
address. Personal Information provided in this context will not be used for any other
purpose.

How We Use Information

We use your Personal Information to process your reservation requests, contact you
when necessary regarding Services you have purchased, and provide you promotional
materials or other information about our Services. At times, we may combine your
Personal Information with readily available public information to better assist us in
advertising and marketing. If you no longer wish to receive promotional e-mails from us,
you may opt-out of receiving future promotional e-mails from us by clicking on an
opt-out or “unsubscribe” link within the e-mail you receive. Please understand that if you
opt-out of receiving promotional correspondence from us, we may still contact you in
connection with your relationship, activities, transactions and communications with us
as further described in this Privacy Statement. We may also use your Personal
Information as is necessary to bill you for our Services, to collect payments, and/or to
otherwise establish, defend, or enforce our legal rights. In some cases, we will use your
Personal Information related to the performance of contracts to which you are a party.
We use your Device Identifiable Information to help us make our Site more useful to
visitors, to learn about the number of visitors to our Site, and the types of technology our
visitors use.

In all cases, we have a legitimate interest in using your Personal Information as is
necessary to enable us to perform and deliver our Services and to contact you.

How We Share Information

We may share Personal and Device Identifiable Information with our affiliates and other
third parties who require such information to assist us with professional, consulting,
marketing, or communications services. We allow third parties access to such
information to perform specific tasks at our instruction for us or on our behalf. The
Personal Information you provide to us when making a reservation will be shared with
the applicable marina for the purposes of determining whether it can accommodate your
reservation request.

We may also disclose Personal Information as required by law or regulation, in
response to a court order, subpoena, or request by law enforcement, in connection with
a merger, acquisition, or other transaction involving CC or its affiliates, or if we have a
good faith belief that disclosure is necessary to protect our property, assert our legal
rights, or protect the safety or rights of others.

Links to Third Party Websites

The Site may contain links to third party websites. If you choose to click on those links,
you will leave the Site. The privacy practices of third-party websites are not covered by
this Privacy Statement and CC is not responsible for the privacy practices or content of
other third party websites, including, without limitation, their use of cookies, spyware, or
similar concerns.

Cookies

“Cookies” are used on the Site. Cookies are pieces of electronic information
(specifically, a string of text) that your browser and your operating system store on your
hard drive for record-keeping purposes. Cookies can store a user’s ID and password,
personalize home pages, identify which parts of a website have been visited or keep
track of previous selections or purchases. Cookies are used for the proper functioning
of the Site, or to compile aggregated statistics that allow us to understand how visitors
use the Site, and to help us improve the functionality and structure of the Site.
If you do not wish to receive cookies from the Site, you may set your Internet browser to
reject the cookies, although doing so may affect your ability to perform certain
transactions on the Site. You should consult the instructions for your particular Internet
browser to determine how to delete cookies, whether your browser is able to turn off
cookies, and the procedures for doing so.

In some cases, we have arrangements with third parties, such as authorized service
providers, agents or representatives, to collect and store the foregoing information on
our behalf, to provide services in connection with hosting or the operation of our Site, or
to facilitate reporting of analytics (such as with Google Analytics).

Information Collected from Minors

The Site is directed to individuals over the age of 18. If you are under the age of 18,
you should not provide us with Personal Information. We do not knowingly collect
Personal Information from children under the age of 18. If we learn that Personal
Information of persons under the age of 18 has been collected via the Site, we will take
appropriate steps to delete such information.

Security

We treat the information you provide to us as confidential information. We use the
same methods and procedures to protect your confidential information as we do to
protect our own confidential information. If you submit information through this Site or
by e-mail, such information is stored on a secure server that resides behind firewalls
designed to block unauthorized access from third parties. Because laws applicable to
Personal Information vary by country, our affiliates may have additional measures that
vary depending on the applicable legal requirements.

Although we take reasonable precautions to protect your Personal Information, no data
transmission over the Internet can be guaranteed to be 100% secure. Therefore, we
cannot warrant that your information will be absolutely secure. Any transmission of data
at or through our Site is at your own risk.

Retention

We will retain your Personal Information for as long as we have a business purpose to
do so, or as otherwise required by law.

Changes to this Privacy Statement

We may make changes to this Privacy Statement from time to time. Any such changes
will be promptly reflected on the Site. Please check this Privacy Statement regularly to
ensure you are familiar with the most up-to-date version.

Your Rights Under this Privacy Statement; Contact Us

You may access your Personal Information that we hold and receive a copy of that
Personal Information by contacting us at info@chartercaribe.com. If at any point you
believe the Personal Information we have about you is incorrect, you may request to
have it corrected. Under certain circumstances, you may also request that your
Personal Information be deleted. You may also ask us to restrict or suspend the
processing of your Personal Information in certain circumstances. Where you have
given us consent to process your Personal Information, you may withdraw that consent
at any time. If you wish to object to or raise a complaint about how we have handled
your Personal Information, or if you would like to have your Personal Information
transferred, or if you have any other questions about this Privacy Statement, you may
contact us at info@chartercaribe.com. If you are not satisfied with our response or
believe that our processing of your Personal Information is not in accordance with law,
you may register a complaint with the relevant supervisory authority in your jurisdiction.
Charter Caribe controls the Personal Information collected from the Site. Please direct
any questions concerning our privacy practices at info@chartercaribe.com.